{"id":569,"date":"2025-05-24T19:57:53","date_gmt":"2025-05-24T19:57:53","guid":{"rendered":"https:\/\/lozystreetwear.com\/warranty-and-services\/"},"modified":"2025-06-13T17:58:57","modified_gmt":"2025-06-13T17:58:57","slug":"warranty-and-services","status":"publish","type":"page","link":"https:\/\/lozystreetwear.com\/fr\/warranty-and-services\/","title":{"rendered":"Warranty and Services"},"content":{"rendered":"
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Warranty & Support Services\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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We stand behind the quality of every garment with a 12-month limited warranty<\/strong> against defects in materials and workmanship under normal use, as prescribed by Moroccan consumer protection law (Law No. 31-08). If you encounter a covered defect, we will, at our discretion, repair the item, replace it with an identical product, or issue a full refund. Our dedicated Support Services team is also available to provide styling advice, fit guidance, and product care instructions via email or live chat to ensure you get the most from your purchase.<\/p><\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Warranty Status<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Legal Framework<\/h3>

Under Law No. 31-08, consumers in Morocco have the right to clear information, fair contract terms, and after-sales service, including conventional guarantees and statutory rights to redress for non-conforming goods. Article 65 of the law mandates a one-year guarantee<\/strong> for movable goods, ensuring you can seek repair, replacement, or refund for defects discovered within 12 months of delivery.<\/p>

Checking Your Coverage<\/h3>

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  1. Navigate to our Warranty Status<\/strong> page.<\/p><\/li>

  2. Enter your Order Number<\/strong> and Email Address<\/strong>.<\/p><\/li>

  3. View your active coverage period instantly and receive detailed instructions via email on how to proceed with a claim.<\/p><\/li><\/ol><\/div>\n \t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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    Retail Registration<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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    Eligibility & Legal Requirements<\/h3>

    To become an authorized lozystreetwear.com retailer in Morocco, your business must be structured as a SARL (Soci\u00e9t\u00e9 \u00e0 Responsabilit\u00e9 Limit\u00e9e) or SA (Soci\u00e9t\u00e9 Anonyme) sohaeurope.cz<\/a><\/span>. A SARL requires at least two shareholders (who may also be legal entities), with no minimum capital requirement, making it ideal for small and medium enterprises. An SA is suited for larger ventures, requiring a minimum capital (e.g. MAD 300 000 for non-public-offer companies) and at least five shareholders.<\/p>

    Mandatory Registrations<\/h4>