Your personal data will be used to process your order, support your experience throughout this website, and for other purposes described in our privacy policy.
Warranty & Support Services
We stand behind the quality of every garment with a 12-month limited warranty against defects in materials and workmanship under normal use, as prescribed by Moroccan consumer protection law (Law No. 31-08). If you encounter a covered defect, we will, at our discretion, repair the item, replace it with an identical product, or issue a full refund. Our dedicated Support Services team is also available to provide styling advice, fit guidance, and product care instructions via email or live chat to ensure you get the most from your purchase.
Warranty Status
Legal Framework
Under Law No. 31-08, consumers in Morocco have the right to clear information, fair contract terms, and after-sales service, including conventional guarantees and statutory rights to redress for non-conforming goods. Article 65 of the law mandates a one-year guarantee for movable goods, ensuring you can seek repair, replacement, or refund for defects discovered within 12 months of delivery.
Checking Your Coverage
Navigate to our Warranty Status page.
Enter your Order Number and Email Address.
View your active coverage period instantly and receive detailed instructions via email on how to proceed with a claim.
Retail Registration
Eligibility & Legal Requirements
To become an authorized lozystreetwear.com retailer in Morocco, your business must be structured as a SARL (Société à Responsabilité Limitée) or SA (Société Anonyme) sohaeurope.cz. A SARL requires at least two shareholders (who may also be legal entities), with no minimum capital requirement, making it ideal for small and medium enterprises. An SA is suited for larger ventures, requiring a minimum capital (e.g. MAD 300 000 for non-public-offer companies) and at least five shareholders.
Mandatory Registrations
Commercial Register (OMPIC): File within three months of incorporation; obtain your company’s unique registration number via the “DirectInfo Enterprise” service ompic.ma.
Tax Identification Number (DGI): Apply through the General Tax Directorate to process VAT and corporate income tax.
Social Security (CNSS): Register with the National Social Security Fund to cover employee benefits.
Registration Process
Prepare Documents: Articles of Association (notarized), proof of identity for directors/shareholders, registered office lease or title deed, and share capital deposit certificate.
OMPIC Filing: Submit your incorporation dossier online; typically processed within 24–48 hours for name reservation and 2–4 weeks for full registration.
Obtain Certificates: Receive the Certificate of Incorporation and Trade Register extract.
Finalize DGI & CNSS: Complete your tax and social security registrations to begin lawful retail operations.
Benefits of Partnership
– Wholesale Pricing: Special rates for authorized retailers.
– Marketing Support: Access to official branding assets and campaign materials.
– Priority Restocks: Early notification and allocation for new drops.
– Dedicated Account Management: Fast-track support for orders and logistics.
— Questions? Email us at contact@lozystreetwear.com or call +212 (0) 6 98 851 558. We’re here to help you join the lozystreetwear.com network and deliver premium streetwear across Morocco.
Need a Support?
Chat Support
Tweet Support
Phone Consultant
VISIT OUR FORUM
